• info@jssupportplanet.com
  • 17k, Sarabha nagar, Opp PAU Gate No 1, Ferozpur road, Ludhiana.
    Sco 9, IInd Floor, Phase 1, Urban estate, Dugri, Ludhiana.
WELCOME

We Are The Best

The true success of any organization lies in the satisfaction of their customers. Get a glimpse into our 7100+ global customers who have created happy CX memories with us.m

WELCOME

We Are The Best

The true success of any organization lies in the satisfaction of their customers. Get a glimpse into our 7100+ global customers who have created happy CX memories with us.m

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50 Years of Experience
ABOUT US

What’s Our Story

JS Support Planet has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched JS Support Planet PACE and JS Support Planet on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of JS Support Planet Omni and Fusion CX respectively. This is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.

  • 20MI

    Project Done

  • 30MI

    Wrokers work

OUR SERVICES

What We Offer

Unified Agent Desktop

Enable agents to access all customer data and related interaction history in unified agent desktop.

Click-to-Call

Eliminate the need to manually dial a number with click-to-call functionality.

Self-Service IVR

Help customers with an interactive IVR to solve all first-level queries without involving your agents

Team Collaboration

Provide on-call assistance to agents with team collaboration features like internal chat, call transfer, and call confer features.

Agent Call Scoring

Analyze call quality and score each call on the basis of different scoring parameters to enhance the call quality.

Queue Management

Move agents from one queue to another, depending upon the high call volume to best use the agents capabilities.

CALL TO ACTION

Get Started with your own Inbound Call Center Software

PROJECTS DONE

Our Portfolio

WORK FLOW

How We Work

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Great Place to Work

JS Support Planet is certified to be a great place to work.

02

Great Place to Work

JS Support Planet is certified to be a great place to work.

03

Great Place to Work

JS Support Planet is certified to be a great place to work.

04

Great Place to Work

JS Support Planet is certified to be a great place to work.

OUR TEAM

Our Working Expertise

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Nashid Martin

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Konne Backfi

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Hackson Willi

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Dekhina Pike