- info@jssupportplanet.com
-
17k, Sarabha nagar, Opp PAU Gate No 1, Ferozpur road, Ludhiana.
Sco 9, IInd Floor, Phase 1, Urban estate, Dugri, Ludhiana.
JS Support Planet has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched JS Support Planet PACE and JS Support Planet on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of JS Support Planet Omni and Fusion CX respectively. This is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.
Enable agents to access all customer data and related interaction history in unified agent desktop.
Eliminate the need to manually dial a number with click-to-call functionality.
Help customers with an interactive IVR to solve all first-level queries without involving your agents
Provide on-call assistance to agents with team collaboration features like internal chat, call transfer, and call confer features.
Analyze call quality and score each call on the basis of different scoring parameters to enhance the call quality.
Move agents from one queue to another, depending upon the high call volume to best use the agents capabilities.
JS Support Planet is certified to be a great place to work.
JS Support Planet is certified to be a great place to work.
JS Support Planet is certified to be a great place to work.
JS Support Planet is certified to be a great place to work.
